What’s included in my order?
The kite you ordered, fully prep ready to fly. Flying nylon twine and flying instructions.
Does flying twine included in my order?
Yes,as a courtesy each kite is shipped with 575 feet of #9 nylon twine . For additional twine, please check your local hardware or craft store.
How hard it is to fly a Ringo kite?
Not hard at all. Ringo kites are very light weight, 10 mile per hour wind is sufficient.
Can I add or remove the tail form my kite?
The tail is for balance which keeps your kite in an upright position. Tail should not be removed; your kite will not fly if the entire tail is removed. You can add additional tail for more balance.
How long does it take a produce my kite after an order is placed?
Kites are usually build and shipped within 3 business days. Special orders will take additional time.
How many color selection do I get for my kite?
The first three colors of your choice are free; add $2.50 for each additional color.
Can I customize my kite?
Yes. You can add your favorite colors, country flag etc.
What is the dimension of my kite?
Standard size kites are appximately. 36” to 30” in height and width.
If I am not satisfied with my order, how do I get a refund?
Simply return the kite undamaged in the original shipping package.
Cost less shipping will be refunded to your account. Custom orders are non-refundable.